Welcome to Aerie Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our adaptive fashion, activewear, and accessories. By accessing our site and making purchases, you agree to these terms in full.
Our Philosophy: At Aerie Shop, we believe fashion should be effortless, inclusive, and empowering. These terms reflect our commitment to transparent, customer-focused service while protecting both your rights and ours.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to users aged 18+ or minors with parental consent. By using our site, you confirm you have legal capacity to enter binding contracts.
1.2 Intellectual Property Rights
All content on womanstyleboutique.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
1.3 User Conduct
You agree to use our site lawfully and not to:
- Engage in fraudulent activities
- Attempt to gain unauthorized access to our systems
- Disrupt the shopping experience of other users
- Use our site to distribute unsolicited commercial content
2. Products and Services
2.1 Product Descriptions
We strive for accuracy in describing our adaptive clothing, activewear, bras, and accessories. However, colors may vary slightly due to screen settings. Please refer to size charts and product details carefully before ordering.
2.2 Product Availability
All items are subject to availability. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.
2.3 Non-Returnable Items
For health and hygiene reasons, we cannot accept returns on:
- Adaptive Bras
- Balconette Bras
- Bralettes
- Bikini Bottoms
- Bikini Tops
- Bath & Body products
3. Ordering and Payment
3.1 Order Process
Placing an item in your cart doesn’t reserve it. Orders are only confirmed when we send an order confirmation email. We reserve the right to refuse or cancel orders for any reason, including suspected fraud or pricing errors.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We don’t store your full payment details on our servers.
3.3 Pricing and Taxes
Prices are in USD and exclude any applicable taxes or duties. International customers may be responsible for additional customs fees.
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
- Free Shipping: Available on orders over $50, shipped via EMS with delivery in 15-25 business days after dispatch
Note: We don’t ship to some remote areas and parts of Asia.
4.2 Processing Time
All orders are processed within 1-2 business days before shipping. Delivery times begin once your order has been dispatched from our Dayton facility.
4.3 Delivery Issues
If your package is lost or damaged in transit, please contact us immediately at [email protected]. We’ll work with the carrier to resolve the issue.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of receiving your order, provided:
- Items are unworn, unwashed, and in original condition with tags attached
- You provide proof of purchase (order number or receipt)
- The item isn’t on our non-returnable list (Section 2.3)
5.2 Return Process
- Contact us within 15 days at [email protected] with your order number
- Wait for approval (we’ll respond within 1 business day)
- Package items securely in original packaging when possible
- Ship your return to: Aerie Shop Returns, 4959 Vernon Street, Dayton, OH 45410, United States
Original shipping fees are non-refundable. Return shipping is at customer’s expense.
5.3 Refunds
Refunds are issued to the original payment method within 3-5 business days after we receive your return. Your bank may require additional 2-5 business days to process the refund.
5.4 Exchanges
To exchange an item:
- Follow the standard return process
- Clearly indicate your desired exchange item
- We’ll ship your new item once we process your return
- Price differences will be charged/refunded as needed
6. Customer Responsibilities
6.1 Accurate Information
You must provide accurate, complete information when creating an account and placing orders. We’re not responsible for delays or failures caused by incorrect information.
6.2 Account Security
You’re responsible for maintaining the confidentiality of your account credentials and all activities under your account.
6.3 Compliance with Laws
You agree to comply with all applicable laws and regulations when using our site and purchasing our products.
7. Limitation of Liability
Aerie Shop shall not be liable for:
- Indirect, incidental, or consequential damages
- Losses resulting from events beyond our reasonable control
- Any third-party actions related to your use of our site
Our total liability for any claim related to these terms or your use of the site shall not exceed the amount you paid for the product(s) in question.
8. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect, use, and protect your personal information.
9. Changes to Terms
We may update these Terms periodically. The current version will always be posted on our website. Continued use after changes constitutes acceptance of the modified terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Ohio, USA. Any disputes shall be resolved in the courts of Dayton, Ohio.
11. Contact Us
For questions about these Terms or any other concerns:
Email: [email protected]
Mail: Aerie Shop, 4959 Vernon Street, Dayton, OH 45410, United States
Thank you for choosing Aerie Shop – where adaptive fashion meets effortless style!
